Our Services
Property & Facilities Management
The main purpose for anybody to invest in real estate is to generate revenue, and to ensure that the revenue stream is sustained and continues to grow into the future.
The Pinnacle Team understands factors that contribute to value creation, enhancement and sustainability, and accordingly puts in place customized strategies that ensure a property’s performance meets the short and long term needs of our clients, optimizes capital potential, and provides maximum return of owner’s investment while at the same time striving to minimize costs.
Pinnacle continually engages with tenants to ensure that their interests and comfort are safeguarded as well.
Property Management Solutions
- Screening potential tenants and managing lease agreements
- Managing tenant relations as a primary contact addressing concerns and request
- Ensuring tenant high retention through quality customer service
- With the main objective of improving financial returns, we carry out budget planning, contract negotiation, rent collection, managing accounts, and constantly seek ways to improving financial returns
- Lease administration, and negotiating lease terms and contracts, review and benchmarking of contracts and costs
- Timely rent collection and remittance, collection of service charges and utility bills
- Receiving and attending to tenants and landlord complaints.
- Budget implementation and reporting
- Overseeing and coordinating property maintenance and repairs including procurement and coordinating service providers
- Conducting regular property inspections, dealing with routine cleaning and maintenance and scheduling planned maintenance for client and Asset protection
- Ensuring compliance with local laws and regulations, maintaining current insurance, and ensuring payments for statutory requirements are current
- Space planning and management – At design stage we advise clients on adequacy of design in accordance with well researched tenant requirements and preferences,
- Managing inventory
- Instituting energy efficiency measures and sustainability practices as well as conducting energy consumption audits,
- Putting in place security and safety as well as emergency response measures
Pinnacle is involved in selling and letting properties on behalf of clients with the main objective of maximizing and safeguarding revenue. We ensure maximum distribution of and reach of our listing to attract potential customers, while focusing on diligent tenant selection to ensure optimum and stable client returns.
- Advertising and creating awareness of products on sale/lease
- Generate potential leads and guide our clients through sale, purchase and rental processes
To promote transparency, accountability and enhance value of institutional assets
- Customized coding
- Web-based inventory control
- Sourcing of customized tags
- Inventory audits/verification
Our Values
Excellence
We are committed to delivering the highest quality service in every aspect of our business.
Integrity
Honesty and transparency are at the core of everything we do.
Direction
We understand the importance of privacy and handle all transactions with the utmost confidentiality.
Personalization
We believe that every client is unique, and we tailor our services to meet their specific needs and preferences.
Our Promise
Pinnacle is committed to delivering the highest quality service
Our mission is to connect discerning clients with the world’s most exclusive properties. We strive to offer unparalleled service, ensuring that every interaction is handled with the utmost care and professionalism.